Lake Country Rentals Rental Policies and Information
POLICIES AND TERMS
At Lake Country Rentals we want your rental experience to be hassle and surprise-free. We believe transparency is the key to building customer trust. We make these policies available so that you can review at your convenience, make informed decisions about renting with us and so that you understand the basic terms of your rental before you arrive.
RESERVATIONS, PAYMENT AND SECURITY DEPOSIT
Rental units are not considered reserved until a credit card has been provided. All rentals must be paid in full on the day of pickup. A valid credit card is required for the security deposit. Security deposit is $1500.00 per rental unit. We take cash, E-transfer, Visa, MasterCard, and Discover for payment.
CANCELLATION
Bookings may be cancelled and are fully refundable in the form of a gift card provided a minimum of 48 hours of notice has been provided. Alternate arrangements or refunds are at the discretion of Lake Country Rentals.
OPTIONAL COLLISION POLICY
The Customer shall pay $25.00 per day premium for collision insurance at the time the rental agreement is signed for each unit of equipment rented. The premium is not returnable. The insurance covers damage or loss of the equipment listed in the rental agreement. The insurance deductible, in the event of a claim, is $1500.00. Collision insurance does not cover damages to third party property or persons. In the event there are damages, the security deposit will be withheld until an itemized repair bill is presented to the customer. If the costs of damages are less than the security deposit then the security deposit will be credited to the customer upon termination of the rental agreement, less the cost of damages. If the costs of damages exceed the security deposit, then the security deposit will be withheld as the deductible and the customer will bear no further costs for the damages or loss.
LOSS TO THEFT
Insurance does not cover loss due to theft. The replacement value of all equipment lost to theft is new replacement value.
PROHIBITED USE
The Renter must not use or allow the Equipment to be used, operated or driven in the following manners:
In violation of any law or ordinance;
By more people at one time than allowed in accordance with manufacturers design;
By a person other than drivers duly authorized under the terms of this Rental Agreement;
By any person who is under the influence of drugs, alcohol or other intoxicating or impairing substances;
By anyone not wearing a proper safety helmet or life jacket, where applicable;
In any race or competitive event;
Outside the Province where the Equipment was rented;
Failure to check and maintain all oil, gas and fluid levels in the Equipment while in operation; or
On private land without permission.
RENTER/RIDER QUALIFICATIONS
Be 18 years of age or older.
Have signed the rental agreement and safety waiver.
Have a valid Driver’s License and present photo ID at time of rental. - Snowmobile operators must have a valid driver’s license and be 18 years of age or older to rent or operate and have a valid operators license if born after January 1, 1989. Boat and Personal Watercraft operators must have a valid Pleasure Craft Operators Card.
A valid credit card is required for the security deposit. $1500.00 security deposit (pre-authorization) to be held on credit card day of rental.
Renters trailering rental equipment must have a valid driver license.
PICKUP AND DROP-OFF TIMES AND INSPECTION
Pickup and drop off times are by appointment only. Lake Country Rentals operates in multiple locations and does not maintain traditional office hours nor a storefront.
Vehicles or watercraft are inspected prior to rental; however, we encourage renters to take photos of the vehicles or watercraft prior to leaving the rental premises for their own reference.